Frequently Asked Questions
How can I contact Bee’s Graphic Hive?
You can reach us by filling out the contact form on our website, or by emailing us directly at [email protected]. We aim to respond within 24 hours.
What are your customer support hours?
Our customer support team is available Monday through Friday from 9 AM to 5 PM (EST). We strive to assist you promptly during these hours and appreciate your understanding if we are unable to respond immediately outside of these times.
Do you offer refunds or exchanges?
Yes, we offer refunds or exchanges within 30 days of purchase for digital products that are defective or not as described.
How can I track my order?
You can track your order by logging into your account on our website. Once your order has shipped, you will receive an email with tracking information to monitor its progress.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and other secure payment options. For a complete list of accepted payment methods, please visit our payment information page.
Contact Us
For any inquiries or support, please reach out to us via our contact form or email. We are here to assist you with your needs and ensure a smooth experience with our services.
Customer Support
Our dedicated customer support team is available to help you with any questions or issues you may have. We strive to provide timely and effective assistance to all our customers.
Inquiries
If you have any specific inquiries regarding our products or services, please do not hesitate to contact us. We value your feedback and are eager to assist you.
Feedback
We appreciate your feedback as it helps us improve our services. Please share your thoughts and suggestions with us through our contact form.
Business Hours
Our business hours are Monday to Friday, from 9 AM to 5 PM. We look forward to hearing from you during these hours.
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